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Support : Frequently Asked Questions (FAQ)

Here is a list of Frequently Asked Questions. If this section does not answer your questions then please contact us

How can I register on iMilap.com?
Registration on iMilap.com is free. All you need to do is, fill out the required information in the Register for iMilap.com Form as accurately as possible and click on the 'Become a iMilap.com Member' button.

How can I become a Basic Member?
To become a Basic Member, simply Register for iMilap. All registered members get basic membership. Basic Membership is free.

How can I become a Premium Member?
You have to have a Basic Membership before you buy a Premium Membership. Login to your account and go to http://www.iMilap.com/membershippremiumbuy.asp to buy Premium Membership.  What are the charges for adding a profile or uploading picture?
You can add your profile and picture for free.

What is Basic Membership?
The Basic Membership is free. All the users who Register for iMilap.com automatically get the Basic Membership. As a Basic Member, you get the following benefits:

  • Add/Edit your profile 
  • Add picture to your profile
  • Search Profiles
  • Create your picture page
  • My Favorites - Keep Track of the profile you like
  • Match Maker Agent (Desired Partner Profile)- Electronic match making criteria
  • My Messages - Read your messages in response to your profile

What is Premium Membership?
The Premium Membership is available at a very low price.  As a Premium Member, you get the following benefits:

  • Basic Membership + following features
  • Ability to contact other members
  • Ability to display your contact information with profile. Maximum Exposure!!
  • Profiles sent to users who subscribe to Profiles In Email - Maximum Exposure!!
  • Premium Listings - Profiles are relatively on top in search results - Maximum Exposure!! Note: Listings are sorted by updated  date so it's your responsibility to update your profile frequently.

Can I pay for Premium Membership by Credit Card? Are the transactions secure?
Yes we accept Major International Credit cards : Visa, Master Card and American Express via Paypal. All the transactions are processed over a secured network. See the details at http://www.imilap.com/membershipPremiumBuy.asp

Can I pay for Premium Membership by direct bank deposit?
Yes we accept direct bank deposit. Email us for details at support@imilap.com

How can I Edit my profile once I enter it?
Login to your account and go to http://www.iMilap.com/member_profile.asp

How do I upload my picture?
Login to your account and go to Members menu and click on Upload picture option or go to the following address
http://www.imilap.com/pictureGet.asp

I uploaded my picture but why it's not showing up in my profile?
Pictures are reviewed by us before they are displayed. Pictures are usually displayed within 24 hours.

I don't remember my password, how can I get it?
Go to following address
http://www.imilap.com/memberGetPassword.asp

How do I check My Messages?
Login to your account and go to Members menu and click on My Messages option or go to the following address
http://www.imilap.com/myMessages.asp

I haven't finished entering my profile so I don't want to display it on the site, How can I do that?
Login to your account and go to Edit profile. Click on hide option at the bottom of the profile.

How do I hide my profile?
Login to your account and go to Edit profile. Click on hide option at the bottom of the profile.

How can I bring my profile on top of  search results
Login to your account and go to Edit profile and click save. This will update your profile and bring it on top of search results.

What is My Favorites?
My Favorites is a  feature which helps you to narrow down your search results. As you view the results you can add them to to My Favorites if you want to review them later. It is just like a shopping cart.

How can I edit the password of my account
Login to your account and go to Edit account and change password. This will edit your password http://www.imilap.com/memberGetPassword.asp

How can I cancel my membership?
Login to your account. On left hand side there is a menu called My Account. Under My Account there is a submenu called Cancel Account. Click on Cancel Account to enter your feedback and cancel your account.

Still have questions? Email Us at support@imilap.com

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